Shipping Policy

We try our best to keep our most popular products in stock at all times. Orders for these items will ship within 1-2 days (excluding weekends and holiday's). Alternatively, some products can take up to a 1-2 weeks to ship. If you need the product quickly, our customer service team can help verify availability.

In the rare event that a product you've order is not in stock, we will notify you as soon as possible with an estimated restock date or offer comparable alternatives.

Return Policy

If, for any reason, you are not satisfied with your purchase, our return policy allows you to return eligible items within 30 days of date of purchase. Please refer to our Returns Policy for more details.

The warranty covers manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase.

The warranty does not cover damages caused by misuse, accidents, neglect, normal wear and tear, or any alterations or modifications made to the product by the customer. Note: We only test and guarantee compatibility with OEM or Waveband products.

If you believe your product is covered under the warranty due to a manufacturing defect, please contact our customer support team. They will guide you through the warranty claim process, which may include providing proof of purchase and a detailed description of the issue.

If your shipping address is located in any state other than Maryland or California, you will not see any sales tax charges during the checkout process. No tax exempt certification is required.

If you are in Maryland or California and eligible for tax exemption (e.g., you are a tax-exempt organization), please contact our customer support team before placing your order.