Hirose Professional Grade Two Wire Surveillance Kit 12 Pin

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SKU: WV1-15023X-12PIN -01

Price:
$83.76 $99.99




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Upgrade to New Comply™Foam Tips 

A100 Situational Awareness and N-100 Total Isolation allow the ear to breathe, eliminating discomfort and ear fatigue while providing unmatched noise isolation.  Patented “Dual Layer” technology dramatically increases retention, providing a secure in-ear fit for active users.  Utilizing high-tech viscoelastic memory foam, the Comply™Foam Tips are activated by body heat, becoming ultra-soft and remaining comfortable during extended use.  Compatible with ALL barbed acoustic tube communication earpieces.


What happens if I can’t hear out of my earpiece?

Most likely, the surveillance kit is not defective. There may be moisture in the acoustic tube causing the transmission to not be heard or heard at a lower volume than before. We suggest cleaning out the removable acoustic tube and trying again. We have a great guide on how to clean your acoustic tube here.


What is the warranty period for surveillance kits?

Warranty for Waveband surveillance kits is 1 year from the date of purchase. This covers any manufacturing defects and workmanship. These defects can include the push to talk button being stuck and earpiece not transmitting or receiving. This warranty does not cover physical damage or abuse.


How long should I wait to replace my acoustic tube? Is it removable?

Due to hygiene factors, earwax, and moisture, acoustic tubes should be replaced every 3-6 months. The acoustic tubes are easily removable from the surveillance kit, allowing for easy replacement. We offer acoustic tube replacements, which you can find here.

 

 

Shipping Policy

We try our best to keep our most popular products in stock at all times. Orders for these items will ship within 1-2 days (excluding weekends and holiday's). Alternatively, some products can take up to a 1-2 weeks to ship. If you need the product quickly, our customer service team can help verify availability.

In the rare event that a product you've order is not in stock, we will notify you as soon as possible with an estimated restock date or offer comparable alternatives.

Return Policy

If, for any reason, you are not satisfied with your purchase, our return policy allows you to return eligible items within 30 days of date of purchase. Please refer to our Returns Policy for more details.

The warranty covers manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase.

The warranty does not cover damages caused by misuse, accidents, neglect, normal wear and tear, or any alterations or modifications made to the product by the customer.

If you believe your product is covered under the warranty due to a manufacturing defect, please contact our customer support team. They will guide you through the warranty claim process, which may include providing proof of purchase and a detailed description of the issue.

If your shipping address is located in any state other than Maryland or California, you will not see any sales tax charges during the checkout process. No tax exempt certification is required.

If you are in Maryland or California and eligible for tax exemption (e.g., you are a tax-exempt organization), please contact our customer support team before placing your order.

Note: All OEM part references are for description purposes only.

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